FinSense Academy («we», «our», «us») is committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and stored. This Privacy Policy outlines our practices regarding the information we collect from users of our website and services.
1. Information We Collect
We collect information that you voluntarily provide and data that is automatically collected through your interactions with our platform.
Personal data you may provide includes:
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Full name
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Email address
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Phone number
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Billing details and payment method
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Course progress and preferences
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Messages or support requests
Automatically collected data includes:
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IP address
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Browser type and device information
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Pages visited and time spent on site
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Cookies and tracking data
2. How We Use Your Information
We use your data to:
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Provide and personalize our educational services
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Process payments and manage subscriptions
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Communicate with you via email and in-app messages
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Monitor usage and improve our platform
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Comply with legal obligations and security protocols
We do not sell or rent your personal data to third parties.
3. Data Retention
We retain your information for as long as your account remains active or as necessary to provide you with services. You may request the deletion of your data at any time by contacting support@finsensehub.com.
4. Data Sharing
We may share your information with:
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Trusted third-party service providers for hosting, payment processing, and analytics
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Legal authorities if required by law or in response to valid legal requests
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Our internal team for improving the service and technical support
All third parties are required to maintain the confidentiality and security of your information.
5. Your Rights
You have the right to:
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Access and review your personal data
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Correct or update inaccurate information
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Request deletion of your data
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Withdraw consent at any time
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Object to data processing in certain cases
To exercise these rights, contact us at support@finsensehub.com.
6. GDPR Compliance
Under the General Data Protection Regulation (GDPR), users from the European Economic Area (EEA) have enhanced privacy rights. If you are located in the EEA:
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We only collect and process your personal data with your explicit consent or under legitimate interest
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You may lodge a complaint with a supervisory authority if you believe we have violated your rights
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Data transfers outside the EEA are protected by appropriate safeguards such as standard contractual clauses
7. Cookies Policy
Cookies are small text files stored on your device to enhance your experience. We use cookies to:
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Remember your preferences and login status
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Track usage patterns and user behavior
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Deliver personalized content and promotions
You can manage or disable cookies through your browser settings. Disabling cookies may affect functionality of some parts of our website.
Types of cookies we use:
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Essential cookies (required for site operation)
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Performance cookies (analytics and traffic)
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Functionality cookies (remembering preferences)
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Marketing cookies (ads and remarketing)
8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to read their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will delete it immediately.
10. Data Security
We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse. These include:
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SSL encryption
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Firewalls and intrusion detection
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Access controls and audit logs
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Secure payment processing
However, no method of data transmission over the Internet is completely secure. We cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our practices. Updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, GDPR compliance, data requests, or cookie usage, please contact us:
Email: support@finsensehub.com